Why is "POP or IMAP" grayed out in setting up a new email account in Outlook 2013?

Can anyone share with me how to make it avail?  Thanks.


  • Edited by jwalking Friday, March 20, 2015 7:37 AM
March 20th, 2015 7:37am

Hi Steve -

Thanks for your reply.  Yes, that's what I meant.  I searched a lot but hardly no any solution popped out except this one below that I received from somewhere else.  It's the same problem as you mentioned with the registry table.  And the solution worked.  Thanks a lot.

https://support.microsoft.com/en-us/kb/2144414

Best Regards,

Johnny

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March 23rd, 2015 9:46am

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